Terms of Service

01How you accept these terms

You accept these Terms, the EULA, the Refund & Return Policy and the Privacy Policy when you complete checkout. Pressing “Pay”, “Buy now” or “Continue to payment” is your electronic signature and your request that we deliver the digital content immediately. The agreement text and links are shown directly next to those buttons before any payment is taken, and the moment of acceptance is recorded with your order.

You also accept these terms when you activate a license key. If you do not agree, do not complete checkout and do not activate a key.

• You confirm that you are at least 18 years old, or the age of majority where you live, and that you are legally able to enter into this agreement.
• You confirm that you are the authorised holder of the payment method used, or have the holder's express permission.
• Orders are governed by the version of these terms in force at the time of purchase. The effective date is shown at the top of this page.

02What you are buying

WOSM sells digital license keys. A license key unlocks access to software developed by WOSM — currently Valorant Pro, Rust Pro, Fortnite Pro and the HWID Spoofer — for the duration shown on the product page (3 day, 1 week, 1 month or lifetime). The key, a download link for the loader and a setup guide are delivered to the email address you enter at checkout. Nothing physical ships.

The software is licensed, not sold. Your key gives you a personal, non-transferable right to run the software on one machine for the licensed period under the EULA. WOSM keeps all ownership of the software, its code, configs and updates.

The software is designed for, and licensed solely for use in, offline, private, custom and practice game modes — for example private matches, custom lobbies, the practice range, local or bot games, and private servers where every participant has agreed to its use. It is not licensed for public matchmaking, ranked or competitive queues, tournaments, leagues or any mode with prizes or rankings. Using the software outside these permitted modes is a breach of this agreement and of the EULA, voids any right to support or a replacement key, and is entirely at your own risk.

03Ordering and payment

Checkout is guest-based; no account is created. You are responsible for entering a correct, working email address that you control — it is the only place we can deliver to, and delivery to the address you typed counts as delivery to you.

Payments are processed by our PCI-DSS compliant payment provider. We accept card payments (Visa, Mastercard), wallet and bank payments (Google Pay, Klarna, iDEAL) and cryptocurrency. We never see or store full card numbers.

• Prices are shown in USD. Your bank or card issuer may add currency conversion or international fees; those are not charged by us and are not refundable by us.
• An order is accepted when the confirmation email containing your order ID is dispatched. Until then we may decline any order.
• We may require additional verification (for example 3-D Secure, a matching billing address or ID for high-value orders). We may cancel and refund any order our fraud checks flag before delivery, and may revoke keys — with or without refund, at our discretion — where fraud is identified after delivery.
• The charge appears on your statement under the descriptor shown at checkout. Keep your confirmation email — the order ID is how we look everything up.
• Cryptocurrency payments are final once broadcast. Under- or over-payments are handled by support; network fees are yours.

04Delivery of digital goods

Your license key is delivered automatically by email as soon as payment is confirmed — median 28 seconds over our order history. Delivery is complete, and the service you paid for has been performed in full, the moment the delivery email is dispatched to the address you provided — whether or not you have opened it, downloaded the loader or activated the key. Check your spam or promotions folder before contacting support.

If your key has not arrived within 15 minutes of a confirmed payment, contact support@wosmcheats.com or open a ticket on our Discord with your order ID. We will re-send it or resolve the issue, normally within the hour.

For every order we keep a delivery record: the timestamp of payment confirmation, the timestamp the delivery email was dispatched, the destination address, the key ID, the IP address and device fingerprint used at checkout, and the record of your acceptance of these terms. Key activations — when, and on which machine fingerprint — are logged by the loader. These records are our proof of delivery and use, and we submit them in full if you open a payment dispute.

05All sales are final — no refunds after delivery

A license key is digital content that is delivered instantly and cannot be “returned”. Once the delivery email has been dispatched, the sale is final — including for keys that have never been activated. WOSM does not offer refunds, partial refunds, credits to your payment method, exchanges or cancellations for any reason — including change of mind, buying the wrong product or duration, your PC not meeting the published requirements, dissatisfaction with the software, a product entering Updating or Offline, or any ban or penalty imposed by a game publisher or anti-cheat vendor.

The single exception is non-delivery: if your payment is confirmed and we are unable to deliver a working key within 24 hours, the order is refunded in full. Duplicate charges caused by a payment-provider error, and orders cancelled by our fraud screening before delivery, are also refunded. Nothing else is. Marketing, FAQ or support language about fixing a product, replacing a key or crediting downtime does not create a right to a refund. The Refund & Return Policy sets this out in full and controls if anything else on the site appears to say otherwise.

If you are a consumer in the European Union, United Kingdom or another jurisdiction with a statutory cooling-off period for online purchases: by completing checkout you expressly request that delivery of the digital content begins immediately, and you acknowledge that you thereby lose your statutory right of withdrawal once delivery has begun. Delivery begins when the delivery email is dispatched.

06Support and replacements

A key that does not work is fixed, not refunded. If a key fails to activate, or a product marked Undetected on our status page stops working while your key is active — on a PC that meets the published requirements, used within the permitted offline and private modes — contact support. We troubleshoot with you, and where the fault is ours we issue a replacement key or add the lost time to your key. Time a product spends in Updating or Offline is credited to active time-limited keys automatically. Replacement and credit are the sole remedies for a faulty product; they are decided by WOSM and do not include a refund.

This does not cover changing your mind, a PC that does not meet the requirements, or any consequence of using the software outside the permitted offline and private modes.

07Chargebacks and payment disputes

Every problem is resolved faster through us than through a bank. Before contacting your bank, card issuer or payment provider about any charge from WOSM, you agree to contact support first and to allow us 48 hours to resolve the issue. Most problems are resolved within an hour.

You agree not to initiate a chargeback, dispute or reversal for a payment you authorised, for a key that was delivered to the email address you provided, or for a key that has been activated. “Item not received”, “item not as described”, “not as expected” and “I changed my mind” are not valid dispute reasons after the delivery email has been dispatched. A support or replacement policy you accepted at checkout is not grounds for a dispute. Doing so is a breach of this agreement and is treated as payment fraud.

• If a chargeback or dispute is opened, we respond with the full evidence file for the order: your acceptance of these terms at checkout, the order details, the IP address and device fingerprint used to place the order, the delivery record showing the email dispatched to your address, key activation logs, and any support correspondence. We provide the same evidence to the payment network and, where relevant, to law enforcement.
• The moment a dispute is opened, every license key associated with the order, the email address, the payment method and the machine fingerprint is suspended. Keys are only restored if the dispute is withdrawn or decided in our favour.
• If a dispute is decided against us despite delivery and use, the amount of the order plus a dispute-handling fee of USD 25 (or the fee charged to us by the payment provider, if higher) becomes immediately due. We may recover it by any lawful means, including collection agencies, and we may permanently refuse future orders from the payment method, email address and hardware involved.
• We may report confirmed friendly-fraud disputes to fraud-prevention networks operated by the card schemes and our payment provider. This can affect your ability to pay merchants that use those networks.
• “I didn't authorise it” claims: you are responsible for your payment methods, your devices and anyone you allow to use them. A key delivered to your email address and activated on your hardware will be treated as authorised by you.
• Cryptocurrency payments are irreversible by nature and are not subject to any dispute process. The non-delivery exception in the Refund & Return Policy is the only route to a refund.

08Acceptable use

• Use the software only in offline, private, custom and practice game modes as described above and in the EULA. Never in public matchmaking, ranked or competitive queues, tournaments or leagues.
• Do not share, resell, rent or publish keys. Keys are single-customer, single-machine licenses; sharing is detected and the key is revoked without refund.
• Do not use stolen or unauthorised payment methods. We cooperate with payment providers and law enforcement on fraud.
• Do not activate a key and then claim it never worked or never arrived. Delivery and activation are logged and checked before any support or replacement request is honoured.
• Do not reverse engineer, dump, modify or redistribute the loader or the software (see the EULA).
• You are solely responsible for complying with the terms of any game, platform or service you use the software with, and for any consequences imposed by them.

09Third-party games and platforms

WOSM is not affiliated with, endorsed by or connected to Riot Games, Facepunch Studios, Epic Games or any anti-cheat vendor. Their names appear only to identify the games our software is built for. Those companies control their own services, terms and enforcement. Any penalty a third party imposes because of how you use the software is outside our control, is not covered by support or replacement and is your responsibility alone.

10Liability

To the fullest extent permitted by law, our total liability for any order — in contract, tort or otherwise — is limited to the amount you paid for that order. We are not liable for indirect or consequential losses, including lost time, lost game accounts, lost progress, lost earnings or missed events.

Nothing in these terms limits liability that cannot be limited by law, including for fraud or for death or personal injury caused by negligence.

11Suspension and termination

We may suspend or revoke any key, and refuse future orders, for breach of these terms or the EULA — including key sharing, resale, use in prohibited game modes, payment fraud and chargebacks. Revocations for fraud or chargebacks are final and non-refundable. You may end this agreement at any time by uninstalling the software and destroying your key; no refund is due for doing so.

12What you confirm when you pay

By pressing Pay, Buy now or Continue to payment you confirm that: you have read these Terms, the EULA, the Refund & Return Policy and the Privacy Policy; you are buying a digital license key that will be delivered immediately by email; the email address you entered is correct and under your control; you have read the system requirements on the product page; and you understand that once the delivery email is dispatched the sale is final and you will not open a chargeback, dispute or reversal for that order except in the non-delivery case set out in the Refund & Return Policy.

13Electronic records are evidence

You agree that our electronic records of checkout, payment, terms acceptance, email dispatch and key activation are evidence of those events. You consent to receive the product, receipts and notices related to this agreement by email at the address you enter. A key sent to that address is delivered to you even if you mistyped it, do not open the message, or your provider filters it.

14Entire agreement

These Terms, the EULA, the Refund & Return Policy and the Privacy Policy are the entire agreement between you and WOSM for the order. They replace every prior discussion. Product pages, FAQs, blog posts, Discord messages, emails and support chats do not change this agreement and do not create a right to a refund, a return or a chargeback.

15Governing law and disputes

These terms are governed by the laws of the jurisdiction in which LOCKOFF OPERATIONS LLC is registered, without regard to conflict-of-law rules, except where the mandatory consumer law of your country of residence gives you greater protection. Any dispute that cannot be resolved with support will be brought individually — not as part of a class or representative action — in the courts of that jurisdiction, or in small-claims court where eligible.

If any part of these terms is found unenforceable, the rest remains in force. Our failure to enforce a term is not a waiver of it.

16Changes to these terms

We may update these terms as the store evolves. The effective date at the top of this page always reflects the current version, and material changes will be posted here before they take effect. Orders are governed by the terms in force when the order was placed.

17Contact

LOCKOFF OPERATIONS LLC, trading as WOSM. Support: support@wosmcheats.com, or a ticket on our Discord. Include your order ID for anything order-related — it speeds everything up.